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Complaints

At Rapport Dentistry our focus is on providing a high standard of service to all of our patients. An important part of developing our service is listening to our patients needs within the practice whether it is positive or negative. We take all feedback very seriously and try to ensure that all our patients are pleased with their experience of our service.  When patients complain, they are dealt with courteously and promptly so that the matter is resolved as quickly as possible.

Our receptionists can provide you with further information on our full complaints procedure.

The person responsible for dealing with any complaint about the service which we provide is

Dr Chameera Fernando
Rapport Dentistry
1 Turpyn Court
Woughton on the Green
Milton Keynes
Buckinghamshire
MK6 3BW

Tel: 01908 242 211

Email:info@rapportdentistry.co.uk

We learn from every mistake that we make and we respond to customers’ concerns in a caring and sensitive way.

All written complaints will be acknowledged within 3 working days and aimed to be responded to within 10 working days.

 

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Testimonials

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